General Conditions

1. Valid for Citi Prestige main cardholders only.
2. A minimum of 4 consecutive nights stay is required in order to enjoy one night on a complimentary basis. The maximum complimentary night’s stay is one and all other nights will be borne at the cardholder’s cost.
3. There are no credits for any unused free nights if the guest checks out early.
4. Rates are per room, per night, based on single/double occupancy and availability at time of reservation and do not include additional per room, per night charges that may be imposed or state/local taxes.
5. Only one complimentary night is allowed per Citibank Prestige main cardholder per room per booking. Complimentary night has no refund value.
6. To qualify for the complimentary night:
(i) The primary cardholder must be present during the entire duration of stay;
(ii) Complimentary night is non-transferable and non-endorsable;
(iii) Complimentary night must be utilized during the same stay as the purchased nights;
(iv) Purchased and complimentary nights must be of the same room types
(v) Request for quotations, reservations and bookings within 24 hours of stay are not allowed
(vi) Back-to back stays are not allowed. Back-to-back stays are stays at the same city/hotel booked on two reservations (as an example, you book four nights at a hotel on one reservation for Monday, Tuesday, Wednesday and Thursday and book another four nights on another reservation for Friday, Saturday, Sunday and Monday. In this situation, you would only be eligible for one complimentary night for the 8 nights stay). (vii) Between each booking, a minimum of a 7-day window is required

Reservations

1. Advance reservation is required and subject to availability at the time of reservation
2. To redeem the complimentary night’s stay benefit, Citibank Prestige cardholders will need to make a prior reservation via Citibank Prestige Concierge. Walk-in guest(s) without prior reservations will not be granted the complimentary night’s stay benefit.

Payment

1. Cardholder is required to make upfront payment in full at time of booking.

Cancellation and Charges

1. Cancellations and amendments to booking can only be made by calling Citibank Prestige Concierge.
2. Cancellation and amendment fees apply depending on the policies of the respective Participating Hotels.
3. A no-show will be treated as a cancellation and cardholder will be billed accordingly
4. Cancellation fees will be charged directly to the Citibank Prestige card account.
5. Complimentary night is only applicable to room rates and does not include taxes, surcharges or any other fees.
6. Once reservations are confirmed, all associated cost (amendment fee, cancellation fee, taxes and surcharges and room price difference) will be borne by cardholder
7. Value of one free night is computed as the average nightly room rate for the entire stay

Miscellaneous

1. Complimentary one night’s stay is based on accommodation for a maximum occupancy per room type and is exclusive of all applicable tax and service charges for such accommodation. Cost of tax, service charges, meals and all other incidentals, will be charged to Citibank Prestige cardholders directly (including applicable tax and service charges) by the participating hotel.
2. The complimentary one night’s stay is not exchangeable for cash or in kind and not applicable in conjunction with any other promotions, discounts or privileges.
3. Cardholder acknowledges that the good and services are provided by third party’ network of hotels, and not by Citibank.
4. Citibank and participating hotels reserve the right to vary the terms and conditions of this offer.

Citi and participating hotels reserve the right to vary the terms and conditions of this offer.